When you go to a pub or bar, if the staff are friendly and helpful it very much adds to your enjoyment of the experience.
By contrast, having to deal with a surly person serving up your pint or margarita it risks significantly reducing your happiness levels.
For people with a regular drinking establishment of choice, the person behind the bar can even become a friend and confidant. Or, as renowned Canadian economist, Harry Gordon Johnson once said: “The greatest accomplishment of a bartender lies in his ability to exactly suit his customer.”
Soon, however, those bar staff might not even be human. Enter Cecilia, a robotic bartender that mixes and serves cocktails, and uses artificial intelligence (AI) to talk to customers in much the same way that Alexa, on an Amazon Echo speaker, or Siri, on an iPhone can respond to you.
The unit looks a bit like a tall fruit machine, only with an animated female barmaid – Cecilia – appearing on a large, upright video screen. You either tell her what cocktail you want, or order it on the below touch-screen, and pay for the drink by tapping your bank card or phone.
Click here to read complete article at BBC.