NextGuest Digital Product Spotlight: Contactless Menus

A menu board
NextGuest Digital Product Spotlight: Contactless Menus

The Problem:

After the COVID-19 pandemic subsides, many consumers will expect businesses to maintain strict cleanliness measures. This includes touching anything that can carry germs such as paper menus before dining.

The Solution:

FleXi (Flexible Inventory) Contactless Menu is a platform that enables restaurants and bars to provide contactless menus that guests can access on their phones. Now patrons can access a restaurant or bar’s menu without having to touch a physical menu that could carry germs, putting their mind at ease.

The Flexi Contactless Menu platform also benefits Restauranteurs allowing them to leverage the platform to seamlessly update menus across multiple touchpoints and create business rules that update menu offerings and pricing in real time.

How it Works:

Flexi Contactless Menus are easy for consumers to access in two simple ways:

  1. Text a keyword such as “MENU” to a SMS phone number
  2. Scan a QR code with their phone

The Benefits:

  • Seamlessly Update Menus Across Platforms: Use FleXi to update your menu across platforms in real-time and keep inventory of your food and beverages to automatically remove an item from your menu when it is no longer available.
  • Multi-Lingual and Multi-Currency: Our platform supports multiple languages and currencies for a seamless experience for international patrons who need to view menus in their native language.
  • Dynamic Pricing Based on Time of Day: Set up business rules to automatically update your menu based on the time of day. For example, your menu can feature lower prices during happy hour or late-night, and higher pricing during high-traffic hours.
  • Dynamic Pricing Based on Demand: Set up business rules to adjust your menu pricing in real-time based on demand. For example, FleXi can dynamically increase the price of an item that is in high demand with low inventory or lower prices for items that have high inventory and limited time remaining for optimal freshness.

See It in Action:

To see how easy it is to access our contactless menus, check it out for yourself. You can either scan this QR code or text MENU to 202-519-8709.


NextGuest Digital uses the latest in digital marketing technology to assist hotel brands in crafting their digital presence. Through the agency’s smartCMS®, Content Personalization Engine, Smart Data Marketing, and other innovative initiatives, hoteliers see a drastic boost in direct bookings, as well as lower distribution costs and an increase the lifetime value of guests. NextGuest Digital is part of NextGuest, an all-encompassing partner that helps hoteliers acquire, engage, and retain their next guest. Based in New York City, the company is comprised of NextGuest Digital, CRM, Labs, and Consulting. | (800) 649-5076 |





Garrick Lee
Brand Marketing Manager
Phone: (212) 752-9425